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Healthcare & Clinical Research
Throughput Analysis and Optimization
Throughput is essential to the success and profitability of healthcare companies. The patient flow through your hospital or clinic directly affects patient satisfaction, employee satisfaction, the level of care provided, and ensures that your organization can maximize its capacity to treat more patients.
We provide a granular analysis of throughput through the experience of both the patient and the healthcare providers, identify the most cost-effective and easy-to-implement opportunities for improvement, and provide process mapping for SOPs, training, and reference.
Tiered Employee Staffing Models
Reactive hiring results in unnecessary overtime, decreased employee and patient satisfaction, and oncoming staff with shortened training periods, which does not set them up for success at your organization and can lead to decreased levels of patient care.
We look at the physical capacity of your business and the capacities of each employee in your business model. From there, we provide the triggers and benchmarks that indicate the need to hire and provide you with the map to strategic and sustained growth.
KPI Discovery and Reporting
Healthcare companies are more accountable to KPIs (key performance indicators) than any other industry. This is because of strict regulations around patient care and patient protection.
You are probably already tracking a ton of frequently-used KPIs (such as the time from patient check-in to seeing a doctor, average hospital stay, bed occupancy rate, readmission rates, etc.) but did you know that every business also has KPIs that will affect not just the level of patient care, but the profitability of your organization? (if you don’t make money, you cannot exist to care for these patients).
We do not settle for anything less than a trifecta for the KPIs we discover for our clients - a metric that, when improved, increases all three: level of patient care, employee satisfaction, and profitability.
Data Visualization & Dashboarding
Is your leadership team making decisions off of financial statements, EMR exports and Excel spreadsheets? This process is antiquated, segregated, and provides no real insights on business trends, performance, nor how to improve moving forward.
Let us take your data and turn it into beautiful and actionable visualizations and dashboards so that you can improve patient care, patient satisfaction, employee satisfaction, operational efficiencies, workflows, and profitability for your organization.
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