Hospitality, Tourism, & Food Industry

Services
Image by Annie Spratt

Profitability by Product

Image by Annie Spratt

Pricing Analysis & Strategy Development

Image by Annie Spratt

Vertical Integration Analysis

Image by Annie Spratt

Tiered Employee Staffing Models

Profitability by Product

The best way to increase your margins in the hospitality, tourism, & food industries, is to find and target those customers who are the most likely to spend more per engagement.  For resorts, these are your guests who eat at your restaurants, purchase on-site amenities (such as booking massages or signing up for surf lessons), and tend to spend more per visit overall.  For restaurants, it is targeting patrons who order bottles of wine, appetizers, and desserts.  We find out who those customers are and how to target them, increasing your profits exponentially.

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Pricing Analysis & Strategy Development

Are your prices attracting the right kinds of customers (those which will drive your profitability)?  Do you know if you are charging the right amount for your products?  We do a thorough analysis looking at market trends, competitor performance, and buyer habits.  Strategic pricing is just not about the cost of your services and products, but leveraging opportunities to sell more. It is impossible to guess perfect pricing without data.  Let us help you!

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Vertical Integration Analysis

What if you started providing delivery services instead of relying on the profit-sucking services of GrubHub, DoorDash, UberEats, etc?  What hours should you offer delivery?  To what geographical region? How much would profitability increase?  If you are considering an option to take a product or service into your business model rather than outsourcing, let us do the hard work for you.  We will provide a cash flow projection along with finding the best options before you invest in the journey, rather than the expensive model of learning on the fly.

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Tiered Employee Staffing Models

When businesses are scaling, reactive hiring results in unnecessary overtime, decreased customer and employee satisfaction, and oncoming staff with shortened training periods, which does not set them up for success at your organization and cuts deep into profitability as well as customer experience.  We look at the physical capacity of your business and the capacities of each employee in your business model, as well as daily and seasonal workload implications.  From there, we designate an optimal daily staffing matrix and provide the triggers and benchmarks that indicate the need to hire and provide you with the map to strategic and sustained growth.

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